Merchandise may be returned or exchanged within 14 days of purchase date.
All returns or exchanges must have original receipts.
Returns are subject to a 15% restocking fee.
Shipping fees are non-refundable.
All returned or exchanged merchandise must be brand new and in factory sealed packaging, unopened, unused, and accompanied by all the original manufacturer's packaging, manual(s), blank warranty cards, tags and miscellaneous parts and accessories.
An item will be deemed used if there have been any attempts to install, modify, shoot, test fire, wear or wash.
Certain products may not be returned for any reason, including paintballs, First Strike Rounds, custom jerseys, any type of clothing apparel, custom marker/gear upgrades, and special orders.
No returns will be accepted on closeout or final sale items.
No returns or exchanges will be accepted on items that are used, damaged, not in original condition, missing any parts or materials, or with missing or damaged packaging.
Items are subject to an inspection and all decisions made by CS Paintball as to the condition of items, and their eligibility for return or exchange, are final.
Most of our items carry a manufacturer warranty. In the event that an item is defective, we'd be happy to troubleshoot it with you or contact the manufacturer directly. If the item is deemed defective due to your misuse, all warranties from CS Paintball are void.